All articles

Return PolicyUpdated a year ago

Thank you for shopping with us at We strive to provide you with the best products and customer service possible. If you are not completely satisfied with your purchase, we are here to help with our return and refund policy.

Return, refund & exchange policy

If you do have an issue with your Kani Kouture purchase, we want to know about it AND make it right. That is why you can always return ANY undamaged, non-final sale item from an original order within 30 days of delivery, no questions asked. All we ask is that you tell us why so that we can improve our products and buying experience.

We do not accept returns or exchanges for the following items:

  • Gift cards
  • Final sale items (see the "Sale Items" section below)
  • Items that were shipped as part of an exchange 

To initiate a return, use our self-service return system. You will receive a prepaid label to mail back your item(s). 

For any return, refund or exchange, there is a one time processing fee of $5.99 

To read our full return and refund policy please click here Return & Refund Policy

Was this article helpful?