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RefundsUpdated a year ago

Do you offer refunds?

Yes we do offer refunds. If you opt for a return to your original payment method, the cost of the return shipping label of $3.99 will be deducted from your refund.

How refunds work? 

Kani Kouture issues refunds to the original form of payment used on an order in the event that your order: 

- Is canceled by Kani Kouture 

- One or more of your items sold out since your order was processed 

- Item(s) proved to be received damaged, defective, or incorrect 

- You elected a refund with your return order

Kani Kouture will take 2-5 business days to clear your refund. Depending on your financial institution, the refund amount may take up to 10 business days to post to your account. • If you used a gift card to purchase your item(s), your funds will be issued back to your gift card immediately. 

Received less credit than you expected? 

Upon receipt of your return our returns processing team inspects all garments for stains, holes, defects, and wear. If an item is identified as damaged, a 50% restocking fee will be reduced from your return amount. 

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